Personal Data Protection

Viptaka Privacy Policy – Your Data, Our Responsibility

Learn how your personal data is collected, used, and kept secure. viptaka always treats your privacy as its highest priority.

Encrypted Data Storage Identity Verification Security Cookie Controls BDT Payment Data Secured Mobile Data Secured No Selling of Data to Third Parties Right to Rectification Encrypted Data Storage Identity Verification Security Cookie Controls BDT Payment Data Secured Mobile Data Secured No Selling of Data to Third Parties Right to Rectification

Section 1

What Information We Collect

We collect various types of information when you register and use viptaka's services. This information is used to provide you with the best possible experience and to maintain platform security.

Account Information

Full name, date of birth, email address, and mobile number.
National ID or passport number (for identity verification purposes).
Residential address in Bangladesh.

Device & Browser Information

IP address, browser type, and version.
Operating system and device model information.
Login times, session duration, and pages visited on the platform.

Payment & Financial Information

Details of deposit and withdrawal transactions in BDT (৳).
Mobile banking number or the last four digits of a bank account (we do not store full card numbers).
Transaction history and account balance information.

Usage Information

Betting history, gaming activity, and content preferences.
Promotion and bonus usage details.
Records of communications with our support team.

Section 2

How We Use Your Information

Collected data is used solely for specific, legitimate purposes. viptaka never sells your information to third parties for commercial gain.

Account Management: To complete registration, login, and identity verification processes.
Service Improvement: To analyze user experience and improve the quality of the platform.
Financial Transactions: To ensure secure deposit and withdrawal processing and to prevent fraud.
Legal Obligations: To provide relevant information to authorities in compliance with applicable Bangladeshi law.
Contact: To send important updates, promotions, and support messages.
Security Assurance: To detect suspicious activity and keep your account secure.
Responsible Gaming: To monitor user behavior and provide assistance where needed.

Section 3

Cookies & Tracking Technologies

Viptaka uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Types

Essential Cookies: Required for login sessions, security tokens, and core platform functionality. The site cannot operate properly without these.
Functional Cookies: Used to remember your preferred language, layout, and settings.
Analytics Cookies: Data is collected to understand which parts of the site are used most. This information is entirely anonymized.

Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may prevent certain platform features from working properly. On mobile devices, tracking can also be managed through your app settings.

Section 4

Data Retention, Security & Third-Party Sharing

Data Retention

Your data is retained only for as long as necessary or legally required. Even after account closure, certain information may be kept for a defined period to meet legal obligations. Financial transaction records are retained for the period prescribed under applicable Bangladeshi law.

Data Security Measures

All sensitive data is protected using encryption technology.
Secure protocols are used when processing payment information.
Regular security audits are conducted to prevent unauthorised access to our servers.
Employee access to data is strictly controlled and granted on a need-to-know basis.

Sharing Information with Third Parties

Viptaka does not sell or rent your personal data to any third party for commercial purposes. However, limited sharing may occur in the following circumstances:

Payment Processors: With authorised payment gateway partners to process transactions.
Legal Authorities: In response to a valid request from a Bangladeshi court or government authority.
Fraud Prevention: For security purposes in conjunction with fraud detection services.

Section 5

Your Rights

Every viptaka user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Object to Processing

You may object to the processing of your data for specific purposes.

Section 6

Policy Changes & How to Contact Us

Privacy Policy Changes

Viptaka may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and notify you at your registered email address. Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. The date of the latest update will always be displayed at the top of this page.

Policy on Underage Users

Viptaka does not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

Contact Support

If you have any questions, concerns, or data access requests regarding this Privacy Policy, please get in touch with us:

Email: privacy@viptaka-jit.com
Support Email: support@viptaka-jit.com
About Us FAQ page Find answers to common privacy-related questions.

We typically respond to all data access or correction requests within 7 business days.